Enhancing Resilience in the Workplace

To launch the newly designed Master in Management and Leadership (MML) degree, the Walker School of Business and Technology hosted a panel discussion on Resilience in the Workplace on Nov. 28. A panel of leading experts representing different industries discussed what resilience is, what are the mechanisms underlying it and what are the factors associated with it. The panelists shared their unique perspectives and personal experiences of how companies can develop and cultivate practices to build resilience in the workplace.

Dr. Dominique Joly, the Chair of the WSBT and Dr. Michal Paserman, the MBA and MML Programs Director, opened the event. Dr. Mina Michal, the event moderator and professor of management science, introduced the participants to what stress, burnout and resilience are. Ms. Uzma Qaiser Butt, a Senior HR Executive, shared Nestlé’s holistic approach towards employees’ health and wellness and presented the company’s commitment to enhance resilience. Mr. David Rault, Head of Learning and Talent Development at Pictet Wealth Management presented the way the private banking industry advocates its employees’ quality of life, and how it safeguards their resilience to various stressors associated with their work. To conclude the presentations, Ms. Betty Sacco German, a professor of psychology at Webster Geneva Campus, a psychotherapist and one of the region’s experts in burnout prevention and treatment, shared her insights into these phenomena. The panel discussion was followed by a particularly active Q&A session.

Enhancing resilience and stress management are part of the skills to which students are introduced as part of the “Webster Edge” — a new interdisciplinary and holistic personal and professional development program integrated into the MML and MBA programs. For details on the newly designed Management & Leadership program please see our brochure.